GDPR
GDPR Privacy & Cookie Policy
At DenPrac Limited, we prioritise the privacy of our customers. This notice outlines the personal data we collect, how we use it, and your rights regarding that data. DenPrac Limited (“Our site”, “we” or “us”) acts as the data controller for personal data collected via our website and associated App (collectively referred to as the “Site”).
What personal data do we collect?
We collect personal data directly from you and through your interactions with our Site. This may include:
- Information You Provide: This includes data you enter when using our Site, such as your name, contact details, gender, product reviews, and account profile information.
- Transaction and Billing Information: Details such as credit/debit card information and delivery addresses collected during purchases on our Site.
- Interaction Records: We keep records of your communications with us, including customer service interactions and social media engagements.
- Competition and Survey Participation: Information you provide when entering competitions or taking part in surveys.
- Automatically Collected Data: Data collected through cookies and other tracking technologies, including pages viewed on our Site and clicks on email links. We may also collect data about the device used to access our Site.
- Location Data: With your consent, we may collect data about your location to provide location-based services.
Cookies
What are cookies and similar technologies?
Cookies are small text files stored on your device when you visit websites. DenPrac Limited and our partners use cookies to enhance user experience, analyse website traffic, and personalise ads.
You can control or block cookies via your browser settings. For details, see the “How to Manage Cookies” section below.
We also use tracking pixels in marketing emails to monitor email engagement and assess the effectiveness of our campaigns. You can disable these by adjusting your email settings to block external images.
How to manage cookies
Some cookies are essential for the website’s functionality, such as keeping items in your basket. Disabling these cookies may impact your ability to use certain features on our Site.
You can manage cookies by adjusting your browser settings. Each browser offers different options for restricting or blocking cookies. Visit the ICO website for instructions tailored to your browser: ICO Cookie Management Guide.
Most browsers offer private browsing modes, which do not store local data such as cookies, and this data is typically deleted when you close the session.
To opt out of Google Analytics tracking across all websites, you can install a browser add-on: Google Analytics Opt-out.
Types of cookies
- First-Party Cookies: Set by the website you are visiting, these cookies often remember your preferences, like language settings.
- Third-Party Cookies: Set by external websites, often used for cross-site tracking and advertising.
- Session Cookies: Temporary cookies that are deleted once you close your browser.
- Persistent Cookies: These remain on your device until you delete them or they expire.